When you use our Platform, we collect and store your information which is provided by you from time to time. We may collect personal information (such as email address, delivery address, name, phone number, credit card/debit card and other payment instrument details) from you when you set up an account or transact with us.
We use your personal information to assist sellers and business partners in handling and fulfilling orders, enhancing customer experience, resolve disputes, troubleshoot problems, collect money, fraud and other criminal activity, enforce our terms and conditions and as otherwise described to you at the time of collection of information.
We may share personal information internally within S’mart9 group companies, affiliates, related companies and with other third parties for purposes of providing products offered by them. These entities and affiliates may share such information with their affiliates, business partners and other third parties for the purpose of providing you their products and may market to you as a result of such sharing unless you explicitly opt-out.
We may disclose your personal information to third parties, such as sellers, business partners. This disclosure may be required for us to provide you access to our products for fulfilment of your orders. We do not disclose your personal information to third parties for their marketing and advertising purposes without your explicit consent.
Our Platform may provide links to other websites or application that may collect personal information about you. We are not responsible for the privacy practices or the content of those linked websites.
We maintain reasonable physical, electronic and procedural safeguards to protect your information. Whenever you access your account information, we offer the use of a secure server. Once your information is in our possession, we adhere to our security guidelines to protect it against unauthorized access. However, by using the Platform, the users accept the inherent security implications of data transmission over the internet and the World Wide Web which cannot always be guaranteed as completely secure, and therefore, there would always remain certain inherent risks regarding use of the Platform. Users are responsible for ensuring the protection of login and password records for their account.
We use third-party advertising companies to serve ads when you visit our Platform. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you.
We take every reasonable step to ensure that your personal information that we process is accurate and, where necessary, kept up to date, and any of your personal information that we process that you inform us is inaccurate (having regard to the purposes for which they are processed) is erased or rectified. You may access, correct, and update your personal information directly through the functionalities provided on the Platform. You may delete certain non-mandatory information by logging into our website and visiting Profile and Settings sections. You can also write to us at email@example.com to assist you with these requests.